Chief Growth Officer in Residence at Exactius
How is My Business Trending? (for Lead Gen)
Featuring KPI Trendlines Dashboard
Understanding your business’s performance at a granular level is essential, especially in today’s fast-paced environment where decisions need to be data-driven and precise. Violet’s KPI Trendlines Dashboard makes it easier to track trends across key metrics in a lead generation business—and it’s versatile enough to be customized for any business type. Let’s look at how you can use the KPI Trendline tab effectively to analyze business trends and optimize for success.
Start Each Week with a KPI Overview
One of the most powerful tools for business leaders in Violet is the KPI Trendlines tab. Many executives check this tab every Monday morning to get an at-a-glance view of how major performance metrics (KPIs) are trending. Each KPI shown is curated specifically for your business needs. Instead of being overwhelmed by hundreds of data points, you’re able to focus on the 10 metrics that matter most, ensuring clarity and efficiency.
For lead generation businesses, like a healthcare client we work with, the primary KPIs include:
- Inquiries and Costs per Inquiry
- Qualified Inquiries and Costs per Qualified Inquiry
- Scheduled Assessments or Calls Taken (and associated costs)
- Admissions or Closed Sales and Cost per Admission or Closed Sale
These KPIs reflect each stage of the customer journey, from initial inquiry to conversion, allowing executives to see where resources are most effectively converting into results.
Monitoring Investment Efficiency
The KPI Trendlines tab provides an immediate snapshot of investment efficiency. For example, you can quickly check whether your inquiries, qualified inquiries, and admits are trending upward or downward, even on a flat investment. This view allows you to measure efficiency improvements week-over-week, spotting areas where performance is increasing without additional spending—a key metric for any growth-focused business.
In this healthcare example, the client’s qualified inquiries increased without an increase in spending, which highlights an efficiency gain at the top of the funnel.
Understanding Conversion Rates and Lead Times
When assessing conversion rates, Violet’s KPI Trendlines helps visualize each stage of the funnel. In the example, the dashboard shows a slight dip in admits, which could indicate longer lead times for certain inquiries to convert. Knowing this information helps business leaders anticipate and address conversion pacing issues before they impact revenue targets.
Segmenting Performance by Channel Type
The real strength of Violet’s KPI Trendlines Dashboard lies in its filtering capabilities. With just a few clicks, you can view KPI trends by channel type, such as Paid Digital, Non-Paid, TV, or CRM. For example, selecting Paid Digital allows you to see which digital channels (e.g., Google, Bing, or Meta) are performing best, giving insight into where to optimize your digital strategy further.
This level of segmentation helps pinpoint underperforming channels that may benefit from reallocation or new strategies, while top-performing channels can receive increased focus and investment.
Analyzing Business Unit and Regional Performance
For businesses with multiple product lines or geographic regions, Violet allows for deeper segmentation by business unit or location. In this healthcare case, the business operates across three U.S. regions with two service lines. By filtering performance by region and service line, Violet enables granular comparisons to reveal trends specific to each segment.
This is particularly beneficial for companies aiming to grow regionally or for those with service lines that cater to different demographics. You can, for instance, focus solely on paid digital performance in the East or see which business unit is delivering the highest ROI in the South.
Using Violet to Drill Down into Key Insights
The KPI Trendlines tab on Violet is intuitive, helping leaders navigate through complex data with ease. Every Monday, this tool offers you a quick, powerful way to analyze KPIs for your business, track investment efficiency, and get valuable insights across business units, geographic regions, and channel types. With Violet, data isn’t just a report—it’s a roadmap to growth.
By implementing Violet’s KPI Trendlines Dashboard effectively, you can set up your business for smarter growth decisions and scalable efficiency gains. And while the example here focuses on a healthcare lead generation business, Violet’s flexible design means it can provide customized KPI tracking and trend analysis for virtually any industry.
